We would like to add a checkbox on the TNEW payment screen that the patron must click to proceed forward, stating that they agree to our covid protocols (mask, vaccine/negative test check). We are trying to avoid patrons claiming that they did not see it during the checkout process. Is there a way to add this in? We are currently using TNEW 7/
This may exist already, but I'm not 100% sure how to search for it or what term I should be using for it.
Any help you can provide would be greatly appreciated! Thank you!
We have this set up on our checkout page. We set it up in system tables under LTR_TNEW_CUSTOM_FORM_DATA
Exactly what we did as well at the Sunset Cultural Center. I will say that it has helped me squash many an argument at the box office regarding vaccination/masking.
That solved it! I was only looking at the TNEW side and not in the system tables. This is a tremendous help. Thank you so much!
What steps did you take in the system tables? We are looking into doing something similar. We have a line added to the table but we are not receiving the CSIs that should kick back once the check box is checked. Thank you in advance!
In LTR_TNEW_CUSTOM_FORM_DATA you add a line:
Then under optional value you can name it whatever suits your company. This is what we used:
I forgot to mention that you then need to go to LTR_TNEW_CUSTOM_SAVE_DATA to add a line item there so it saves a customer service issue in the patron's account on the back end:
My process was exactly how Amber outlines it below, but I will add that we had to change a setting in TNEW to get the checkbox to appear.On the TNEW admin side under Page Editor: Payment section, we set checkout survey displayed to True. That may be the case for you already, but it wasn't for us initially.
You can change some the text and settings in Component Editor: Checkout Survey
Thanks so much Amber, we have those in place but we are still not seeing the CSIs come through when a patron checks the box and proceeds through the checkout process, I wonder if there is a setting in TNEW we are missing?