Duplicate Accounts on the Web

I know this comes up a lot, but just wondering what people are doing to reduce duplicate account creation on the web.

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  • Former Member
    Former Member $organization

    I'm working on some address standardization code (the original was created by Brian W. Grundstrom at Washington National Opera and is available in the shared reports) that we hope is going to help reduce duplicate accounts.

     -steve carlock

    Santa Barbara Center for the Performing Arts/The Granada

  • Thanks – I’ll take a look at that, but that sounds more like ensuring that Street is St., etc…

    I’m looking more for something along the lines of ensuring a single patron does not have 3 or 4 constituent records because they create a new login every time they use the site.


    Currently, our standard is that the login should be equal to the email address. It seems like people forget their login or want to use a different email address so they just create a new account. I don’t care if you have 50 logins associated to your account, I just want to make sure you only have one account.

     

    Thanks!

     

    Nathan Campbell
    Systems Administrator
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Schlegel Administrative Suites
    2301 Flora Street
    Dallas, Texas 75201

    214-871-4026 - phone
    214-953-1218 - fax
    n.campbell@DalSym.com
    www.dallassymphony.com

    clip_image001

    "To entertain, inspire and change lives through musical excellence"
    Click Here To Buy Tickets

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Steve Carlock
    Sent: Wednesday, April 29, 2009 4:48 PM
    To: Nathan Campbell
    Subject: Re: [Tessitura Web Forum] Duplicate Accounts on the Web

     

    I'm working on some address standardization code (the original was created by Brian W. Grundstrom at Washington National Opera and is available in the shared reports) that we hope is going to help reduce duplicate accounts.

     -steve carlock

    Santa Barbara Center for the Performing Arts/The Granada

    From: Nathan Campbell <bounce-nathancampbell1231@tessituranetwork.com>
    Sent: 4/29/2009 4:09:13 PM

    I know this comes up a lot, but just wondering what people are doing to reduce duplicate account creation on the web.




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Thanks – I’ll take a look at that, but that sounds more like ensuring that Street is St., etc…

    I’m looking more for something along the lines of ensuring a single patron does not have 3 or 4 constituent records because they create a new login every time they use the site.


    Currently, our standard is that the login should be equal to the email address. It seems like people forget their login or want to use a different email address so they just create a new account. I don’t care if you have 50 logins associated to your account, I just want to make sure you only have one account.

     

    Thanks!

     

    Nathan Campbell
    Systems Administrator
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Schlegel Administrative Suites
    2301 Flora Street
    Dallas, Texas 75201

    214-871-4026 - phone
    214-953-1218 - fax
    n.campbell@DalSym.com
    www.dallassymphony.com

    clip_image001

    "To entertain, inspire and change lives through musical excellence"
    Click Here To Buy Tickets

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Steve Carlock
    Sent: Wednesday, April 29, 2009 4:48 PM
    To: Nathan Campbell
    Subject: Re: [Tessitura Web Forum] Duplicate Accounts on the Web

     

    I'm working on some address standardization code (the original was created by Brian W. Grundstrom at Washington National Opera and is available in the shared reports) that we hope is going to help reduce duplicate accounts.

     -steve carlock

    Santa Barbara Center for the Performing Arts/The Granada

    From: Nathan Campbell <bounce-nathancampbell1231@tessituranetwork.com>
    Sent: 4/29/2009 4:09:13 PM

    I know this comes up a lot, but just wondering what people are doing to reduce duplicate account creation on the web.




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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