So brand new build
Production Season Level>Content
I have an event that I place our COVID policy in under TN_Express_Prod_Short_DescI have an event image that place under TN_Express_Prod_Img
Go to TNEW and this content carries over automatically in TNEW: Production Season Description and TNEW: Production Season Image URL for Listing respectively when the event is FIRST rendered in TNEW.A few months go by and then our COVID policy adjusts slightly and the tour sends over new AdMat. Make the adjustments in Tessitura (update language/change out images), but this does not carry over into TNEW. Is this correct? So we have to update the policy and the images both in Tessitura and TNEW event by event and creating a little extra work?
Hope I'm making sense with this ask. Does anyone have a work around?
Hi! Marley Wynne here, Member Success Manager for TNEW. I thought I'd share some more details about what is happening.In v7, which all TNEW sites are using now, most of the Content and Setting management has moved to the TNEW Admin site. There is a concept called "pseudo-migration" that can happen if you are putting content in the Content Tab of the Prod Season or Performance:
Pseudo-Migrated: Functionality moved to the TNEW Admin; data is synced from Tessitura until edited in the TNEW Admin.
Jeremy, I think this is why you are experiencing your changes not reflected online. Without knowing more about your business case, my recommendation would be to manage content in the TNEW Admin site. There is a feature called the Property Synchronization that will take the content you add in the TNEW Admin site and write it back down to the Tessitura application, which makes it available to pull via the API if you have a web firm that is trying to pull content like this to display on your front end site. Here is more information:https://www.tessituranetwork.com/TNEW_7/TNEW.htm#Topics/Property_Sync.htm
I hope this helps!
Best,Marley