Parking who does it well?

Hello Eva,

Like Gawain, we also have no slick integrations, and our parking garage is actually free (yet customers still find a way to complain), but we put together a pre-paid system for valet that worked very well pre-pandemic (still not yet back up and running right now, so I cannot show you an example).  It might have not been the slickest, but it worked just fine, and our pre-sold valet usage and valet usage in general definitely jumped off after implementation.

Essentially how it worked for the patron is this.  Patrons added an event to their cart, and, if that event was in the correct venue and offered valet, the website would load a precart page with a link to the associated prepaid valet event.  They could add one to their cart, or just click no thanks and go about their business.  That would offer them a valet pass.  We then gave a list of active ticket numbers to the Valet attendants the night of the show, and they checked those off against the pre-sold vouchers as they were turned in/shown to the valet attendants.

To make that work on the Tessitura side of things, I built a pre-cart page that looked for a Content tab item on the performance.  If there existed a valet content tab item, it would then look at the number of that item, which the Box Office would enter as the performance number for the associated Valet event.  Pre-sold valet was I think $1 or $2 off the full price (never having used it myself I forget the exact number).

Best of luck!

John A. Moskal II

Hello John. Thank you for taking the time to answer me. I like that you can easily just say yes to parking during your purchase flow, thats what we want. We need to be able to offer different kinds of parking, electric, non electric, handicap, and limit these to a number of spaces. How do you make sure you do not offer more spaces than you have? Thanks Eva

With it being Valet, we have an advantage there of generally not having to worry about tons of different kinds of accessible parking, etc... as the valet attendants would take care of that inherently.  But even still, for us it is as simple as just restricting the number of spots per zone in the Valet event "facility".  E.g. X number of electric spots, Y number of accessible spots and Z number of regular spots.  Once the zone reaches capacity, that is it.

We also RARELY ever had capacity as an issue.  What with ours being valet, the valet company and drivers themselves always wanted to make more money, so they would always find a way to try to expand capacity if we ever got near it.  Especially as every car that was valet parked would just be one fewer car that would self park manually in our garage, thus that space became "available" for the valet company to use it as long as the employees were willing to run just that much further to park/retrieve it.

With it being Valet, we have an advantage there of generally not having to worry about tons of different kinds of accessible parking, etc... as the valet attendants would take care of that inherently.  But even still, for us it is as simple as just restricting the number of spots per zone in the Valet event "facility".  E.g. X number of electric spots, Y number of accessible spots and Z number of regular spots.  Once the zone reaches capacity, that is it.

We also RARELY ever had capacity as an issue.  What with ours being valet, the valet company and drivers themselves always wanted to make more money, so they would always find a way to try to expand capacity if we ever got near it.  Especially as every car that was valet parked would just be one fewer car that would self park manually in our garage, thus that space became "available" for the valet company to use it as long as the employees were willing to run just that much further to park/retrieve it.

Ok, thanks :-)