Hi everyone,
I'm looking for some advice on how I can provide customers some extra information and help about our different delivery methods for TNEW purchases.
We are currently mostly offering the following;
- Standard Mail
- Hold at Box Office
- Does Not Require Shipping
- Delayed Print at Home
The first two are self-explanatory, but the latter two are confusing our patrons. I want to be able to add extra text to explain these options on the payment page. For example, I want to be able to say for Delayed Print at Home' that they will receive their tickets by email approximately 3 days prior to the performance.
I'd also like whatever text I add to this page, to show in the email confimation as well. So far as I can tell, there isn't a TNEW property for this, or a corresponding option in LTR_TNEW_DYN_EMAIL_Content.
Any ideas?
Thanks so much!
Tom.
Following this, I am having a similar issue explaining the Email Ticket Delivery process. I am very close to trying to add a message in LTR_TNEW_EMAIL_SETTINGS as a footer or something just to squeeze it in the confirmation. There is a message line for HABO but I have not figured out if one can be added to display a message for email ticket delivery or our other delivery options.It would be great if there is an elegant solution for adding info it to the payment page though! Good Luck!