Hi all,
We have a digital product that we will be streaming for free, but we will require patrons to make a reservation for the event in TNEW, and they will access the content through the TNEW gated content feature, However, we would like to ask for a suggested donation, but I am not sure how to make that work in the TNEW purchase path. Has anyone done anything similar to this?
Thanks!
Charlotte
Hi Charlotte, I don't know if this is helpful, but we did this by simply suggesting on the marketing page for our event that "while the ticket is free, please consider making a donation". Then we required them to "purchase" a ticket (with a price of $0) and relied on them to use the donate option at checkout. Not a round-up, just a standard donation ask at the end of every order. The result was that just over half of the ticket "buyers" added a donation.
That's great! In addition, maybe we can add a pricing rule message to remind them to consider adding a donation at check out.
Thanks Christian!