Hi all,
We have a digital product that we will be streaming for free, but we will require patrons to make a reservation for the event in TNEW, and they will access the content through the TNEW gated content feature, However, we would like to ask for a suggested donation, but I am not sure how to make that work in the TNEW purchase path. Has anyone done anything similar to this?
Thanks!
Charlotte
Hi Charlotte -
One suggestion from me would be to add content on the digital content page itself that suggests adding a donation and then the link to a one-page giving page in a separate browser tab. I'm know other members of the community may have some better ideas, but just wanted to suggest this as a simple option.
We used flexible pricing to accomplish something like that. . Here's a link: Professional Training Company Projects | Actors Theatre of Louisville.
Depending on your business rules, you could just put a contribution GL on the price type for the performance or move the money to a contribution after the fact. We're using the latter to generate the acknowledgments and the light number of tickets available.
Hi Dot,
When you move the contribution after the fact, are you returning the ticket in the order or editing the price to 0 and then putting the order balance to a contribution?
We're reducing the price back to zero and the balance goes to the contribution tab in the correct fund.
Thanks so much for the info - will take these ideas back to the team!