I've read some previous posts on this topic and there are several ways to offer discounts online but I'm not sure which is the best way for our site. I know there are the following options:
I want to have the greatest flexibility so I can do two-4-one, 50% off one show, buy x get 10% off, etc.. Which methods are you using and is it working the way you want it to? Which provides the greatest flexibility?
I was thinking that ApplyDiscount would be best because of the fact that you can do a percentage or dollar amount. And I understand that we would need custom code to determine the conditions for the discount. Is anyone using this method? Are there limitations?
Yes, but we only did that twice a year, once for Strathmore and once for the resident partner. We didn’t change discounts on the packages. When we do a lower discount, we only do it on single shows and we use offers for that.
I bet there is a way to program in a changing discount though….
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Gloria Ormsby Sent: Monday, June 14, 2010 11:22 AM To: Jen Buzzell Subject: RE: [Tessitura Web Forum] Discounts on the web
Hi Jennifer,
Do you have to have your programmer recode each time there is a new discount?
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Jennifer Buzzell Sent: Monday, June 14, 2010 11:17 AM To: Gloria Ormsby Subject: RE: [Tessitura Web Forum] Discounts on the web
Hi – We have done this in the past, and it is almost exactly how Kevin describes below. We do this by using a keyword for all of the performances included, and then the web guys add custom coding to make sure the minimum amount of performances has been met. This is how we used to run our subscriptions, but we don’t do this anymore, as we have changed to a straight membership discount method.
When the patron took performances out of their cart below the minimum, they were not allowed to check out and they were told with messaging online that they had to add the minimum amount of performances to their cart.
One of our resident partners still uses a minimum order package with varying discounts at certain numbers of shows. This works similarly, although we don’t need the keyword part for this, as all the affected performances are in the same season. We program Tessy with all the levels of discounts, and then the web guys do the custom coding. You can see it here http://www.strathmore.org/npsubscriptions/
I’m not sure beyond concept how the custom coding works. Commercial Media does this for us.
Best,
Jen
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: Monday, June 14, 2010 10:52 AM To: Jen Buzzell Subject: RE: [Tessitura Web Forum] Discounts on the web
Unfortunately, there is no built in procedure for handling buy X shows and get a discount. You would have to handle that using custom web coding that changes the price type once the correct number of performances have been added to the order. I think it should be possible for a web developer to set it up for you in a way that is configurable, so that you can change the number of performances and which performances are involved, though I have no idea how complicated that would be. I’m pretty sure there are some other organizations that have set up their websites for this type of discount. You should start a new thread asking specifically about that type of discounting (probably in both the web and ticketing forums) and hopefully someone from one of those organizations will answer.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
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