I've read some previous posts on this topic and there are several ways to offer discounts online but I'm not sure which is the best way for our site. I know there are the following options:
I want to have the greatest flexibility so I can do two-4-one, 50% off one show, buy x get 10% off, etc.. Which methods are you using and is it working the way you want it to? Which provides the greatest flexibility?
I was thinking that ApplyDiscount would be best because of the fact that you can do a percentage or dollar amount. And I understand that we would need custom code to determine the conditions for the discount. Is anyone using this method? Are there limitations?
We have been able to get the discount use through T-stats.
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Gloria Ormsby Sent: Friday, June 11, 2010 3:42 PM To: rbernard@smm.org Subject: RE: [Tessitura Web Forum] Discounts on the web
Well that seals it. I definitely would need the reports to show the discount information. Thanks Kevin, that helped!
From: Kevin Sheehan <bounce-kevinsheehan4372@tessituranetwork.com> Sent: 6/11/2010 1:55:42 PM
Hi Gloria,
One thing to keep in mind with using ApplyDiscount, is that there are no standard reports that report on the use of discount types. For example, if you apply a discount of $5 off to a Full price type, it will still be listed as Full on your reports. The amount of money will be right, but there won’t be any other indication that the discount type was applied. You are also correct about the need for using custom code to control the conditional application of discounts.
Offers are probably the primary and easiest way for handling discounts on the web. No custom coding is required to control the conditional access to the discounted prices, it’s all automatic based on source, and the price type get’s changed so that you can easily see that a discount was used on standard reports (and probably any existing custom reports).
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
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