Hello,
Is it possible to access a Performance (or Production Season) in the TNEW admin. portal after the performance date?
I ask because I wonder if it is possible to edit the Digital Content Page Content of a performance that has already passed, but whose Digital Content Available is set for several days after the performance.
However, usually the performance will disappear from the admin. portal after the performance date.
Thank you!
David Libbey | he/him/hisAmerican Repertory Theater | Web and Digital Communications Manager
I forget what the recommended workaround is for this. Does an MOS date extension make it appear again?
I have a MOS called Manager that will make products availablefor me to edit in TNEW admin when I don't yet want it on sale through my Internet Modes of Sale.
Not as far as I can tell.
With an event I was testing, I extended the MOS date, web publish date, and default publish dates and was not able to access it in the TNEW Admin under the MOS.
Yeah, we do that, too! Thanks for the suggestion.
David already knows this because we're colleagues and have discussed it, but I'm posting this for anyone who might find this thread in a search in the future: there is a workaround for this! It's described here: https://hello.tessituranetwork.com/knowledgeBase/11746987
The other option is to briefly reschedule the performance into the future, clear the cache, make the edits in the portal, and schedule it back to its actual date.