Digital Content Hosting Platforms that will meet Contractual Requirements AND deliver via TNEW

Hello Everyone,

We have some contractual requirements for distribution from Sam French that are fairly restrictive:

  • Ticket buyers provided with password (collectively, “Authorized Viewers”). You must provide Authorized Viewers with a password to enable them to access the Virtual Performance. Each Authorized Viewer must be able to view the Virtual Performance only one (1) time and on only one (1) device for each ticket purchased.”

While the digital content distribution on TNEW will meet the password requirement, we are having difficulty finding ANY host that will meet the viewing requirements. The possible exception would be using Surfcode, but we are reluctant to move some of our content to another provider when we've invested so much in the Tessitura and website architecture. Vimeo and Youtube would not meet the requirements of this contract, and I am talking with AWS and LiquidWeb about what options we may have using them. Obviously fees and loss of revenue are a concern.

Is anyone else facing these types of contractual hurdles? How are you solving them?

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  • Yeah, mercifully we don't have any onerous contractual restrictions like.

    I don't know if they offer those sorts of restrictions, but you might look into Eventive: we wound up not going with them (another, non-Tessitura, group on campus did).  They seemed open to doing Tessitura integration, but we also sketched out an option for doing sales in Tessitura then exporting out ticketing info based on customer email address.

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  • Yeah, mercifully we don't have any onerous contractual restrictions like.

    I don't know if they offer those sorts of restrictions, but you might look into Eventive: we wound up not going with them (another, non-Tessitura, group on campus did).  They seemed open to doing Tessitura integration, but we also sketched out an option for doing sales in Tessitura then exporting out ticketing info based on customer email address.

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