Hello All,
Virtually certain that this would have to be some form of enhancement request for TNEW/Tessitura, but I am curious if anyone else is pondering the idea of two performances sold on the same page for when you have both In Peron and Gated Content Events, especially looking towards the idea of going forward once things return more to "normal". Sort of "linking" two separate performance events in Tessitura.
Example idea: you are selling Event E in Venue V, which has 5 different seating and pricing sections. The patron can buy a physical ticket, attend the performance, just like normal, and yay everyone is happy. But then! You are also offering a digital attendance to this event. That event would be presumably sold in a GA facility for a flat fee. They then virtually "show up" at the performance time (or later if this is to be a saved digital media) and attend in that way. Given that you are offering these two options, though, you might prefer if they both just showed on the same purchase page rather than two pages, one saying "Event E In Person" and the other saying "Event E Virtual Experience". Like "Buy here for in person, or, click below to buy the streaming experience". In order to do such a thing, these two events would likely have to be "linked" in some fashion in Tessitura as joint events. While I am throwing that out there, there are certainly many directions my mind goes in terms of "linked events" vs. "package events". Like even without going digital, you have the pre-sold valet, drink vouchers and a performance which might benefit from "linking". Regarding the digital content aspect, I am not currently aware of how to do that now without building just a separate "Digital Content" zone into your normal performance hall, and that seems to me, while maybe functional, a yet imperfect solution.
My brain puts this stuff into my head, and so I put it out there for you all. Just seeing if anyone else is pondering what I am pondering.
John
John,
This is something we’re going to be doing and I’ve just started the setup. The scenario is that for our upcoming student productions there’ll be 9 performances – 2 of which will be live streamed. We want people to be able to select either the “in theatre” or online offering as easily as possible, without having to navigate between different production seasons.
So, within the one prod season I built 11 performances – 9 in the Parade Theatre facility and 2 in the NIDA Online facility. In TNEW I updated the prod season in the Product editor to give the Performance Title Override a value of “Next to Normal - Parade Theatre” but updated the Online performances a value of “Next to Normal - Online Delivery”. This means that all performances are shown together but it’s clear which performances are which – along with their attendant capacity limitations as the in theatre performances sell out. Note that all tickets are comps and sold as general admission – everything is “hidden” behind a promo code and this is embedded into the link sent to people on our invitation list.
The Perf Title Override value also is displayed in the cart <phew> but not yet in our booking confirmation emails <sad face> so I will be adding entries in LTR_TNEW_DYN_EMAIL_CONTENT so that the person booking is very well informed as to whether or not they have booked the in theatre or online versions.
You’re welcome to have a look https://supporters.nida.edu.au/overview/3332?promo=DONORVIPS. I’m open to any suggestions you might have and also very happy to answer any questions! Just email me at martin.keen@nida.edu.au
Martin