Is Digital Content Access driven at the Order Level?

Hello!

I think I know the answer to this, but will a digital performances only show up on a patron's account in TNEW if they purchased the performance (ie: the order is on their constituent account)?    I suspect this is the case, but I was hoping that recipient on a SLI could also drive the access.  I am trying to come up with ways to manage access for sponsors and their comps (or patrons who want to gift digital content access to another patron).  

Thanks!
Kristine

Parents
  • In the Webinar Q&A they said owner and initiator would have access, but not recipient.

    I am actually in the middle of a meeting going over options for purchasing access for others.  One of our two guiding principles (well, my guiding principles) is, start with "No", and then where you cannot evaluate the precise audience and how that might guide your solution.

    Three ideas (we may use any or all):

    1. Skip TNEW and email access to a single password-protected page.
    2. Use an allocation to limit the purchased ticket amount and then give the purchaser an offer code to distribute.
    3. Have the purchaser buy and hand out Gift Certificates.
  • Hey Gawain!

    I have solved our sponsors dilemma (for the most part), now I am looking at possible solutions for patrons purchasing access for others.  Have you sorted out what you will be doing?  We are looking at the gift certificate model, but I'm worried that it might be way too clunky- especially without being able to target the specific GC amount and with TNEW v7 not allowing an easy method to purchase multiple gift certificates without repeated trips back and forth to the cart (this is probably the only thing I miss from TNEW v6)   I am worried that it will turn into a bit of a logistical online nightmare. :/ 

    Hoping that maybe you figured out a cleaner, less cumbersome path?

    Thanks!
    Kristine

Reply
  • Hey Gawain!

    I have solved our sponsors dilemma (for the most part), now I am looking at possible solutions for patrons purchasing access for others.  Have you sorted out what you will be doing?  We are looking at the gift certificate model, but I'm worried that it might be way too clunky- especially without being able to target the specific GC amount and with TNEW v7 not allowing an easy method to purchase multiple gift certificates without repeated trips back and forth to the cart (this is probably the only thing I miss from TNEW v6)   I am worried that it will turn into a bit of a logistical online nightmare. :/ 

    Hoping that maybe you figured out a cleaner, less cumbersome path?

    Thanks!
    Kristine

Children
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