We've just set up one page giving and we have thought of another use for the page. The intention of this procedure is to discontinue verbal collection of credit card details by phone.
I'd like to run this up the flagpole to see if anyone sees any pitfalls. I'd be grateful for your thoughts on this proposal:
Set up a separate "On Account" type for ticketing funds.
Set up a contrib type that would utilize OPG to accept payments to the new On Account.
Style the One-Page Giving form and confirmation for this contrib to refer to "Payments" rather than donations.
After creating a customer record if needed and verifying the primary login, our staff could then verbally direct customers to the new OPG page.
Guest fills out first, last and email using the primary login. (our logins are email addresses) Guest inputs the amount to pay, as instructed by our staff, and proceeds to Windcave hosted payment page.
Upon completion of the payment, our staff can then see the money On Account. They can then use the On Account funds to complete a reservation and send PAH tickets and confirmation as usual.
much thanks,
Kate
Hi Kate,
Thank you for sharing this procedure with the community, as the Business Analyst for consumer-facing products here at Tessitura, I love hearing about unique ways that our members are leveraging One-Page Giving and other TNEW features.
From my perspective, your procedure seems straightforward, although you do have to trust the customer to input the right amount. But you could absolutely customize the properties to show it as a ticketing page as you have mentioned.
I would love to hear about how this works if you end up implementing it, thanks again!
Paul