Hello,
We are looking at different ways to sell digital live stream content this season, and since TNEW's gated digital content feature has been moved to release in late August, I am wondering if any Tessitura users out there can share what they are doing now to sell gated content, particularly if you are using Tessitura/ TNEW for the sales path, and connecting to a third party stream from there somehow? What I am currently envisioning is selling on Tessitura/ TNEW, and then emailing a link to ticket buyers close to the time of a performance. Of course there are easy ways to break through the gate with this method, for example if we use VIMEO, where the password or direct link could be shared with non-buyers. While I'm not incredibly concerned about the dishonesty of our ticket holders forwarding their direct links along to other people, I'd love to know others' experiences and approaches have been with this. Or, maybe there is something simple that I am missing which would allow me to make the streaming more secure.
For Tessitura staff - We are looking to begin selling gated content before the TNEW release, but the actual performances may take place after the release, and so in addition to any third party workarounds that Tessitura users can provide, would we be able to take a performance sold before the release and convert it to a gated digital performance?
I have been searching the community forums and have not found a recent discussion on how people are selling gated content currently, and so if there is already one in progress that I missed, I'd love to be linked to it.
Thanks for your help, and I hope everyone is staying healthy out there!
Andrew
We ran into this issue recently as a number of our performances are moving to digital in wake of the pandemic. I was tasked with developing a system for gated content and took the route of a combination of a PHP plugin for Wordpress ( our main site uses as CMS ) which pulls from Tessitura API with CRON scheduler and emails links to ticketed constituents. I build the links using constituent id and performance id and save relevant data pertinent to each in database.
Our access point is just a Vimeo embed with domain restriction enabled and have a 24 hour cookie set for an individual constituent to use.
I built this in Wordpress because I wanted to give my project stakeholders a way to manage streamed events ( adding the individual stream url, manual ticket emailing, etc. )