Hello!
Sometimes we find that we need to test the online sales purchase path in the LIVE environment (mostly related to external partners who want to check the functionality of pixels and what not).
From what I understand, the test credit card numbers (4111) that we use in our TEST instance do not function within the LIVE environment. I was curious if any other organizations have experienced this need and if so, what sort of solutions have you come up with? We are trying to avoid having to refund/reverse real credit cards - especially if its an external partner.
FWIW, we are not self-hosted and are a RAMP organization.
Any advice would be lovely!
Kristine
Same with us. Also when the Tessitura Team have done tests in our Live TNEW environment they've also done the same and we've refunded them. I have also been known to to create a $2 test PT and let Finance know. I then return the tkt and donate to the company.