We are running into an issue with accessing the web API from a hosting provider that does not have a static IP address. Our outbound IP addresses are dynamic and they can and will change often due to the hosting provider's cloud-based container infrastructure.
Is it possible to allow access to the API from particular subdomains (example: dev.mysite.com) instead of IP address, or get access in some other way? If not, how can we work around this issue? Thanks in advance.
Vincent Massaro, The first step would be to do as Gawain recommended, and open a support ticket. You can do so by emailing your question above to hello@tessituranetwork.com
That should get you to a place where you can learn more about options that you may have.
Thanks
Chris
Thanks, we do have a ticket open (#91385) but was not really getting an answer on what is possible, and I couldn't find any mention of IP restriction in the API docs so I figured I would ask the question here.