Hi everyone!
For our renewal/ acquisition process for subscriptions, we typically do not offer flex packages to new subscribers right away. However, we want renewing flex package subscribers to be able to purchase a subscription online to count as their renewal (since flex packs can't be rolled over like fixed series).
Is there a way to do some promo code/ offer/ pricing rule magic to restrict access? Has anyone done something similar in the past?
Thanks!
Hi Kari!
We did this last season using promo codes, and it worked well. We simply put the packages in a separate mode of sale, and provided our existing subscribers with the promo codes.
Let me know if you need further info.Anastassia
Anastassia,
Thanks for confirming it's possible! Do you use rankings with your current subscribers that the promo codes need to override?
We're currently planning on our our "Subscriptions MOS" for rollovers/ online renewals and I was hoping to use the same one for CYO online "renewals" as well. Do you the same MOS for those or do you create a separate MOS for the CYOs that is accessed with a promo code?
We use the same MOS for our CYO and fixed packages. We only use promo codes if we want some subscribers to have early/special access to certain packages.
We only use rankings for ours subscribers to enable them to buy Subscriber Add On rate tickets to shows, so we didn't need to use the override feature on the promo codes. However, if you use rankings to enable your Subscribers to buy packages then yes, I think you would need to override that rank with the promo codes.