Hello, Tessitura Hive,
Has anyone recently used a UX research focus group to evaluate current UX and inform the direction of the UX road map at your organization? If you have, might you be willing to share a bit about your process? Who did you include? What outside company did you use? Who did you use for ADA UX? All bits of information welcome.
Many thanks,Amy
alroark@ucdavis.edu