Hello, we have a custom tessitura module for TNEW for acknowledging ADA seats. Is there a plan to have a similar module in the new version of the mobile app from InstanEncore? Thanks, Sabina
Hello Sabina,
Christopher Short, Support Manager here.
In reviewing your site it appears that you are up and running TNEW v7, which means that your patrons should now be able to successfully book accessible seats on their tablet/mobile devices directly in TNEW, engaging your custom Special Seat Notification customization. This allows your patrons to purchase tickets in the responsive TNEW v7 environment while continuing to use the concierge features of TNMP such as At-The-Venue which allows you to unlock exclusive content that engages your audience around a specific event or happening at your venue. You can easily promote sponsors, restaurant partners, and provide valuable logistical information to your patrons. But even more so, you can engage your audience in a conversation via multiple social media channels, provide electronic program notes and truly enhance their experience at the venue. We've also added push notifications so you can continue engaging with your audience after the event. And you can combine push notifications with Geo-location, so you can send personalized messages based on the proximity of your app holders to your venue.
If you'd like more information on this subject, please submit a TASK Ticket and we'll be more than happy to dig into this further with you.
Cheers!Short
Thank you, Christopher, for the prompt reply. You validated my assumptions. Thanks, Sabina