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Waiting Rooms

Julie Carmody (Past Member)
$organization

We were wondering how many sites have a website with a waiting room?  If you do, what is the threshold before it kicks in?

Thanks

  • $organization

    We have a website with a waitinn room - we turn it on when we know we are going to have a very busy on sale, so it is only on when we want it to be.

    However we can set how many people can be on the site before they then queue in the waiting room. We vary this depending on how busy it is, but generally have it at 200 people in the site before they get queued.

    Caryl

  • $organization

    Hi Julie,

    We have a Waiting Room (in fact it's up and running today).

    It's currently set so that 450 users can buy simultaneously online and the 451st customer will be sent to the Waiting Room.

    The Waiting Room is currently set to hold 2,000 customers and is load-balanced (as is our website), giving a 'busy' page to the 2,001st customer in the queue.

    Hope this proves useful.

    Keith Bursnall
    Information Systems Manager
     
    Royal Opera House
    Covent Garden, London WC2E 9DD
    Telephone: +44 (0)20 7212 9408
    Email: keith.bursnall@roh.org.uk
     
    Website: www.roh.org.uk
    YouTube: www.youtube.com/royaloperahouse
    Join us on Facebook: www.roh.org.uk/facebook

  • $organization in reply to Keith Bursnall

    Would you mind if we schedule a call with you to find out more about the project and implementation?

  • $organization in reply to Susan Hayes
    Hi,
     
    No, that would be fine.
     
    Do let me know when you are available.
     
    (I'm in this week, but on holiday, next week).
     
    Cheers K
     
    Keith Bursnall
    Information Systems Manager
     
    Royal Opera House
    Covent Garden, London WC2E 9DD
    Telephone: +44 (0)20 7212 9408
    Email:     keith.bursnall@roh.org.uk
     
    Website: www.roh.org.uk
    YouTube: www.youtube.com/royaloperahouse
    Join us on Facebook: www.roh.org.uk/facebook
    *Please consider the environment before printing this email
     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Susan Hayes
    Sent: 03 March 2010 15:12
    To: Keith Bursnall
    Subject: Re: [Tessitura Web Forum] Waiting Rooms

    Would you mind if we schedule a call with you to find out more about the project and implementation?

    From: Keith Bursnall <bounce-keithbursnall1485@tessituranetwork.com>
    Sent: 3/3/2010 5:17:12 AM

    Hi Julie,

    We have a Waiting Room (in fact it's up and running today).

    It's currently set so that 450 users can buy simultaneously online and the 451st customer will be sent to the Waiting Room.

    The Waiting Room is currently set to hold 2,000 customers and is load-balanced (as is our website), giving a 'busy' page to the 2,001st customer in the queue.

    Hope this proves useful.

    Keith Bursnall
    Information Systems Manager
     
    Royal Opera House
    Covent Garden, London WC2E 9DD
    Telephone: +44 (0)20 7212 9408
    Email: keith.bursnall@roh.org.uk
     
    Website: www.roh.org.uk
    YouTube: www.youtube.com/royaloperahouse
    Join us on Facebook: www.roh.org.uk/facebook




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