Group Sales with TNEW V.6 with the ticket limit of 10

We have just had a similar issue. The seat limit is set in your web config file, if you're a RAMP user you can raise a ticket to Tessitura to update this limit or in house just ask your DBA. The other solution which we employed here as we're in a consortium which makes it difficult to make global changes like this quickly is that you can chunk your ticket quantities and run them through as separate reservation requests.

Here is a PHP snippet as an example of this technique:

$total_seats_ad = $number_of_seats_adult;
if($total_seats_ad > 0) {
  $seat_range = range(1,$total_seats_ad);
  $seat_chunks = (array_chunk($seat_range, 10));
  foreach($seat_chunks as $chunk) {
    $seat_total = count($chunk);
    $reserve_seats = $tessitura->reserveTickets($performance_id,$price_type,$zone,$seat_total);
  }
}

Hope that helps

Will

We have just had a similar issue. The seat limit is set in your web config file, if you're a RAMP user you can raise a ticket to Tessitura to update this limit or in house just ask your DBA. The other solution which we employed here as we're in a consortium which makes it difficult to make global changes like this quickly is that you can chunk your ticket quantities and run them through as separate reservation requests.

Here is a PHP snippet as an example of this technique:

$total_seats_ad = $number_of_seats_adult;
if($total_seats_ad > 0) {
  $seat_range = range(1,$total_seats_ad);
  $seat_chunks = (array_chunk($seat_range, 10));
  foreach($seat_chunks as $chunk) {
    $seat_total = count($chunk);
    $reserve_seats = $tessitura->reserveTickets($performance_id,$price_type,$zone,$seat_total);
  }
}

Hope that helps

Will

Yea, I don't want to change the limit above 10 for general sales. I just want the ability to do group sales online. I am  unsure if that is possible: to have a limit- but also allow group sales. I may be asking for the impossible.