Pricing Rules and Messaging online

Former Member
Former Member $organization

Hi, We need some inspiration for Pricing Rules and Messaging online :-). How and when in the sales flow do you present the message? We have build our own sales flow in Drupal (are not in T New).

All examples are appreciated. Thanks!

Parents
  • TNEW offers to place messaging in six different locations:

    https://www.tessituranetwork.com/tn_express_web_user_guide/TNEW.htm#Topics/Pricing_and_Messaging.htm

    Message Type

    Page Location

    TNEW Cart

    /cart/cart.aspx

    TNEW SingleTicketListing

    /default.aspx  - or -
    /single/eventlisting.aspx  - or -
    /auxiliary/auxlisting.asp

    TNEW SingleTicketSelection

    /single/eventdetail.aspx - or -
    /single/selectseating.aspx  - or -
    /single/syos.aspx  - or -
    /auxiliary/reserve.aspx 

    TNEW PackageListing

    /subscription/packages.aspx  - or -
    /auxpkg/listing.aspx

    TNEW PackageSelection

    /subscription/packagedetail.aspx - or -
    /auxpkg/detail.aspx

    TNEW Checkout

    /checkout/shipping.aspx  - or -
    /checkout/payment.aspx

    A general warning about Pricing Rules themselves, if you're just getting started with them: they are highly unintuitive.  Reading the documentation was of little use to me, or anyone in our Marketing department, and we kept getting requests for pricing rules we couldn't fulfill or which would not work quite the way we expected.  In the end I methodically went through each pricing rule and made a standard rule from the documentation, which I tested with numerous transactions, then played around with rule parameters for a bit until I could finally walk through each rule with Marketing and the Box Office watching my screen to explain all the limitations and gotchas.

  • Former Member
    Former Member $organization in reply to Gawain Lavers

    Hi, nice to know we´re not alone thinking this is complicated :-). I´m forwording your words to my colleagues.  Thanks a lot!

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