Hi All,
We're in the process of making Gift Certificates available to buy online. The difficulty is deciding the best way to send a digital version of the certificates to the customer. Is there a way we can do this the same way that a print at home ticket would be sent? Otherwise I'm looking extracting the ticket template from Tessitura, populating it and sending via our own application. This is perfectly feasible, but don't want to reinvent the wheel if I don't have to.
Currently using V12.5
Thanks
Huw
Huw,
We did something interesting at the Perot that uses a link in the standard confirmation email and a button with a re-direct in the confirmation page that allows the patron to print or email a better looking certificate post purchase. You can look at it here: https://labs.perotmuseum.org/gift-certificate/ We also offer a way for the patron to check thier balance on our main gift certificate page. https://www.perotmuseum.org/visit-the-museum/gift-certificates.html
Hope this helps.
Cool page. We send "PAH" GCs for web GC orders as a second e-mail, after & separate from the order confirmation (both custom), but your page has some nice ideas. (We, too, don't worry about copying the GC for the reason you describe below.)