Hi All,
We're in the process of making Gift Certificates available to buy online. The difficulty is deciding the best way to send a digital version of the certificates to the customer. Is there a way we can do this the same way that a print at home ticket would be sent? Otherwise I'm looking extracting the ticket template from Tessitura, populating it and sending via our own application. This is perfectly feasible, but don't want to reinvent the wheel if I don't have to.
Currently using V12.5
Thanks
Huw
Huw,
We did something interesting at the Perot that uses a link in the standard confirmation email and a button with a re-direct in the confirmation page that allows the patron to print or email a better looking certificate post purchase. You can look at it here: https://labs.perotmuseum.org/gift-certificate/ We also offer a way for the patron to check thier balance on our main gift certificate page. https://www.perotmuseum.org/visit-the-museum/gift-certificates.html
Hope this helps.
Hi Sadie,
How do you prevent people from copying the certificate?
Since the gift certificate number is validated every time it is used, if people copy the certificate it just runs their balance down faster.