Hello!
We're running into an issue with patrons who have used guest checkout but have then been merged into another, already existing account.
When we pull a list to send an email through Wordfly, we pull in website emails. Once an account has been merged, the guest checkout email takes on this designation and is being added into our mailing lists.
I am looking for a way to suppress this email without 1) losing the whole account 2) having to pull the list, manually deleted the guest checkout emails and then import the list into Wordfly manually.
Has anyone solved this?
Michelle
Hey Michelle,
What email type is being assigned to these guest checkout emails when they get merged into the record?
I have to imagine it would be possible to run a SQL procedure looking for these emails and switching them to a certain type (even if it was one you had to create now) so that you could quickly and easily suppress those from your WordFly pull.
Thank you,
Brian
Hi Brian,
They're coming in as the default website email.
The real probably I'm running into is that if a person creates a full account on line as opposed to using Guest Checkout, their email populates in the same space - it doesn't migrate to primary.
If I suppress all the website emails, I lose the rest of the people that I want on my list. We could run a procedure to change the type. I'm wondering what the result would be if we deleted them.
Thanks!