When we implemented Tess a few years back, we had the consultant set online sales to a max of 9 tickets available online per performance. I want to remove that limit and set up a price rule for groups sales once someone puts 10+ ticket in their cart. Anyone know where this limit lives? Somewhere in a System Table?
Thanks-Stephen
(sorry, browser hiccup)
Two places:
LTR_TN_EXRESS_WEB_DEFAULTS "Max Seats" effectively sets the number of options available in the pulldowns next to each price type.
Web API Server's Web.config (forget the key name): this sets the limit on the number of tickets that you can attempt to reserve in one pass (you can still go back to a performance and reserve more tickets despite this limit), but will stop you if you set the limit to 6 and then try to reserve, say, 4 Full Price and 4 Senior Price tickets at one time.
I was able to find and edit the system table but we are on RAMP so I think I need to open a ticket with Tess to change the Web API's Sever's Web.config setting.
Thanks for the help!
-Stephen
That's exactly right: they'll do it for you.