Hello all,
First post on this forum! Just a quick question: I am experimenting with Dynamic Email content in the LTR_TNEW_DYN_EMAIL_CONTENT system table. I have only added a single line in the table for a single date as I am just testing.
The text I have entered in the Content field seems to duplicate on the actual email confirmation and I can't figure out why. Has anyone else had this issue?
It literally appears twice, as below:
We recommend arriving early to mimimise your waiting time and to leave plenty of time for your visit.We recommend arriving early to mimimise your waiting time and to leave plenty of time for your visit.
Thanks in advance!
Jenna
Hello Jenna,
You'll want to make sure that you only select one of the criteria (Production, Production Season, Performance, Package, Contrib Type, or Price Type) when setting up entries in this table. If you have selected more than one this can cause errors.
I also see this happen when there are entries in LTR_TNEW_EMAIL_SETTINGS that include similar or duplicate text for specific settings there.
If you find that this is not the case, please feel free to submit a TASK ticket in the Web Products workspace and we'd be happy to take a closer look with you.
Cheers!Short
Hi Chris,
Thanks so much for your help on that-- worked perfectly!
Kind regards,