• Replies 17 replies
  • Subscribers 250 subscribers
  • Views 532 views
  • Users 0 members are here
Related

TNEW Checkout Surveys

Jim Seggelink
$organization

Hi All,

We have special information we'd like to collect for one particular week of performances. We've created a working TNEW checkout survey but would rather not deploy it for all online sales.  We are not otherwise using the survey function.

Does anyone know if it is possible to turn the TNEW Checkout Survey function on/off at the performance level (these are traditional performances, not auxiliary performances)? 

 Best,

Jim Seggelink

Parents
  • $organization
    Jim, everyone; How are you deploying the survey? If you're going through LTR_TNEW_CUSTOM_FORM_DATA to build the questions and generate a CSI through LTR_TNEW_CUSTOM_FORM_SAVE_DATA, you should be able to create a specific keyword for that performance in TR_TKW and associate it with TN_Express_Performance in your TR_TKW_CATEGORY system table. If you're doing a survey of a different kind, the information above might be less handy. Thank you, Brian


    [edited by: Brian Parker at 3:43 PM (GMT -6) on 18 Jan 2017] Edited for formatting.
  • $organization in reply to Brian Parker (Past Member)
    Hi Brian, But if you create a specific keyword for a performance and enter it in LTR_TNEW_CUSTOM_FORM_DATA, where will the survey question appear? Are you saying that if we do that, the survey question will only appear if that specific performance is in the cart?
  • $organization in reply to Matthew Hodge
    Matthew, When you build surveys through LTR_TNEW_CUSTOM_FORM_DATA, it is a pre-cart survey; the questions that you create will be displayed on the actual item/performance page when the customer is selecting their quantity of purchase. So, whichever items/performances have the keyword that has data associated with it in LTR_TNEW_CUSTOM_FORM_DATA will have those questions show up on the page where the customer clicks to purchase. Any checkout/in-cart surveys would have to be built separately. Thank you, Brian
Reply
  • $organization in reply to Matthew Hodge
    Matthew, When you build surveys through LTR_TNEW_CUSTOM_FORM_DATA, it is a pre-cart survey; the questions that you create will be displayed on the actual item/performance page when the customer is selecting their quantity of purchase. So, whichever items/performances have the keyword that has data associated with it in LTR_TNEW_CUSTOM_FORM_DATA will have those questions show up on the page where the customer clicks to purchase. Any checkout/in-cart surveys would have to be built separately. Thank you, Brian
Children
No Data