We have just released a new document titled Tessitura and the Web. This document details the core functions of the Tessitura Web API for the Tessitura user who doesn't know anything about XML, HTML, or APIs. After reading this document you will know what Tessitura can do on the web, what you need to set up in the Tessitura application to make it happen, and where to start your conversations with your web developers.
Web developers should also find this document helpful for familiarizing themselves with the Tessitura side of the API and providing a common language for working with front end Tessitura users.
To download the document click this link:
Hey, that link didn't quite form properly in the message text. I got it by copying and pasting the url, though.
Thank you!!! I have just glanced this over, but it looks great! It will be very helpful for those of us who don't fully understand the web programming...
Maybe I should give it a shot:
Tessitura and the Web
This document looks useful, and also, for a developer, terrifying.
Does Tessitura offer any webinars or training sessions for Tessitura web vendors? My vendor just spent a hour on the phone trying to explain to me that everyone else just uses the web default Mode of Sale and that trying to use a web promotion to grant access to discounts is highly irregular, and is like introducing a "house of cards." Besides handing over this document, I'd love to have other tools to bring them up to speed on what the Tessitura web API has to offer.
Hi Karyn!We *do* offer training and info as needed / desired for web vendors. Please email Kristin Tigart at ktigart@tessituranetwork.com with your requests / questions and we'll try to figure out the best means of helping your vendors get up to speed!With regards to the MOS shift you're describing above: there are pros and cons to each approach - I'll try to briefly summarize each below:* "Offers" - promo code w/ no MOS switchGood when you need to alter pricing on one or two performances and keep your regular web inventory (at full price) available for purchase in addition to discounted items. Use case: Get 50% off New Year's Eve tickets, 5:00 shows only.* "Promotions" - promo code w/ MOS switchGood for making inventory or special pricing available to select group of constituents and restricting from general web population. Use case : Donors-only Ticket Presale where donors are provided with a promo code to grant access to upcoming season tickets a week in advance of public sales.
From a web application POV, it can definitely be more challenging supporting different modes of sale - however, it's been done in many cases on many websites - so I wouldn't call it "highly irregular." Feel free to email me direct if you'd like to talk about your particular promo code use case and maybe we can come up with some thoughts to share w/ your web vendor.Happy holidays!
H