TNEW setting image size

I am trying to set the size of the images that appear on our production pages in TNEW:

Ex: https://tickets.cupresents.org/single/eventDetail.aspx?p=1025 (no width set)

In the same way that our image sizes are set on our other pages:

Ex: https://tickets.cupresents.org/subscription/packages.aspx style="width:100px;"

This image field does not have a set size, so I have to size the original image to the dimensions we want, before linking it in through the TN_Express_Prod_Img Content Type in Ticketing Setup, which is labor intensive and results in low resolution output of our images.

Can anyone help with how to set the width of this image field in TNEW? 



[edited by: Daniel Leonard at 6:24 PM (GMT -6) on 3 May 2016]
  • Hi Daniel,

    Christopher Short with the Web Products Support Team here.

    The EventDetail page is designed to display the image at actual size. Our recommendation would be to resize the image and optimize it for use on the web. By doing so you might also see that your TNEW pages start to load a touch faster as well.

    There are recommended sizes and pixels per image listed against the correlating TNEW Content Elements in the documentation. For example, the TN_Express_Prod_Img content element lists that "images must be in either .GIF or .JPG format and should not exceed 150 x 150 px at 72 ppi resolution."

    For the Event and Package Listing page you can set a max width for them in the LTR_TNEW_SITE_CONTROLS system table by setting a value against the MaxImgWidthListingPage functionality.

    Please let us know if you have any questions!

    Cheers!
    Short 


  • Thanks for the response!

    So one of the issues we're noticing is that many new displays have a resolution greater than 72 ppi (for example the new Apple Retina displays) and so even when we optimize our images for web viewing, displaying the original image makes it appear pixelated relative to the rest of the user's screen.

    So for example all of the images on our current TNEW site are optimized for web, but are not coming through as sharp in as they do on our home website, cupresents.org.

    We are in the midst of web rebuild of our home site, so we are delving deeper and deeper into these fenagley details :) 

    Is there any way we could set the size of those events images?