Can anyone who uses TNMP confirm for me that TNMP does not work in conjunction with a Custom Tab? We have Classes that are set up as AUX in TNEW. In our TNMP we set up a Custom App Tab that simply links directly to our website and from there, Patrons can register for a Class/Camp. So essentially they are registering just as they would on a PC but instead using their Phone/Tablet.
However we have a lengthy Custom Registration that drops in to a Custom Tab on our Student Records that is filled out (and required) in conjunction with a Class/Camp purchase. And at this point in time it looks as though for anyone who does this via their Phone/Tablet the Custom Registration information does NOT come through.
The purchase is made and recorded, but the Constituents aren't linked as they should be and the Student information does not exist.
Is this something anyone else has dealt with before and if so, what is the work around? Or am I correct in assuming that TNMP will not save any Custom information to Tessitura? And if so, what happens when someone happens to locate your site on their Phone/Tablet and chooses to register?
Thank you!
Hi Jolene!
I know we have our TASK ticket from yesterday, but I wanted to close the loop here as well. TNMP is not customizable at this time and therefore you will want to keep your class and camp registrations on TNEW instead of redirecting those items to TNMP.
I gave some directions in our task ticket to set up some parameters to ignore the redirect for your exact case, but there is also general information listed in our user guide here: https://www.tessituranetwork.com/tn_mobile_plus_user_guide/Content/Topics/Configuration/Custom%20Redirection.htm
All the best,
Suzie