We just set up and started taking print at home orders this week. I noticed that when we select our Print at Home ship method we're getting the "select address" fields popping up for the customer to confirm the shipping address on our shipping.aspx page like they would on a physical ticket order. The documentation mentions that this shouldn't pop up for HABO or PAHT tickets so apparently somewhere our PAHT ship type isn't configured correctly. Does anyone know where I would make that change?
Thanks,
Jason Danio
California Center for the Arts, Escondido
Hi Jason,
Thanks for reaching out!
In the system table LTR_TN_EXPRESS_WEB_DEFAULTS there is a field titled PAHT Shipping Method, which is where you can designatr the shipping method for Print At Home Ticketing used on your TNEW site. When this field is populated, the Select Address section will not be displayed when this shipping method is selected by a customer on the Shipping page.
Hope that helps!
Best,
Suzie