Unable to get Tessitura Session Key

Hey everyone,

 

My test server is not allowing logins or pulling any info from the API.

I have gone onto the API server and it seems to be pulling fine from tessitura fine.  I have tried GetPackageDetail and the returns the info that I need.  I have also looked at the config file and the link that I have to the asmx page is correct and if I put the URL in a browser I am able to pull up the amsx page with not troubles.

Does anyone have an idea of what else I could check to fix this issue?

 

Here is the error that I am getting.

 

Thanks.

 

Server Error in '/ticketing' Application.
--------------------------------------------------------------------------------

Unable to Get Tessitura Session Key
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: Unable to Get Tessitura Session Key

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 

Stack Trace:


[Exception: Unable to Get Tessitura Session Key]
   POP.Application.User.User.GetTessituraSessionKey() +145
   POP.Application.User.User.LoginTessitura() +29
   POP.Application.User.User.Login(String loginName, String password) +41
   website.account.Login.Page_Load(Object sender, EventArgs e) +820
   System.EventHandler.Invoke(Object sender, EventArgs e) +0
   System.Web.UI.Control.OnLoad(EventArgs e) +67
   System.Web.UI.Control.LoadRecursive() +35
   System.Web.UI.Page.ProcessRequestMain() +750

 


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Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

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Hey everyone,

 

My test server is not allowing logins or pulling any info from the API.

I have gone onto the API server and it seems to be pulling fine from tessitura fine.  I have tried GetPackageDetail and the returns the info that I need.  I have also looked at the config file and the link that I have to the asmx page is correct and if I put the URL in a browser I am able to pull up the amsx page with not troubles.

Does anyone have an idea of what else I could check to fix this issue?

 

Here is the error that I am getting.

 

Thanks.

 

Server Error in '/ticketing' Application.
--------------------------------------------------------------------------------

Unable to Get Tessitura Session Key
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: Unable to Get Tessitura Session Key

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 

Stack Trace:


[Exception: Unable to Get Tessitura Session Key]
   POP.Application.User.User.GetTessituraSessionKey() +145
   POP.Application.User.User.LoginTessitura() +29
   POP.Application.User.User.Login(String loginName, String password) +41
   website.account.Login.Page_Load(Object sender, EventArgs e) +820
   System.EventHandler.Invoke(Object sender, EventArgs e) +0
   System.Web.UI.Control.OnLoad(EventArgs e) +67
   System.Web.UI.Control.LoadRecursive() +35
   System.Web.UI.Page.ProcessRequestMain() +750

 


--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!