Our Education department would like to set up our school concerts so that teachers can pay for their whole group online. I had thought I could set it up like any other general admission show, however we have our site set up so that when there is a drop-down to select the number of seats, and the maximum number is 10.
Is it possible to change this drop-down for one performance only? Are there other options with TNEW for selling to large groups?
That ticket limit is a site wide setting. However, what I have gathered from the upgrades in v12.5 and TNEW v6 is that you can create a pricing rule to give a discount if they order more than a certain amount. I suppose that ticket limit would be deleted to make that happen.
Shelley Espinoza
System Services Manager
524 Trinity Avenue, St. Louis, MO 63130
Direct 314 561 4885
www.cocastl.org
Now Registering for SPARK 2015: Risk Creativity, September 2, 2015
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Sheela Sur Sent: Thursday, August 06, 2015 10:34 AM To: Shelley Espinoza Subject: [Tessitura Web Forum] Group Sales with TNEW
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To get around that limitation, we set our default Max Seats to 170, and then override the drop-down lists with some front-end JavaScript, so that for standard ticket sales, our maximum number of seats available is 15 tickets.
The trick is to read the number of available tickets on the first rendering of the page (we use jQuery), and replace the option elements with your desired range, factoring in that you don't want to display greater availability than is really there.
It's a bit of a dirty solution, but does the job. To determine whether or not to use a Group Rate quantity of 12+, we use a promo code 'GROUPSONLINE' to perform a mode of sale switch, and check that mode of sale before applying the drop-down-list override, but the other option is to check for the exact price type name and update the drop down for that price type accordingly.
I would caution that going down the JavaScript / jQuery route can involve a fair bit of maintenance work in the long term, so it's good to set up a general solution that could be used for all kinds of performances (hence our mode of sale switch approach), so that the front-end code doesn't have to be updated too regularly or become too performance-specific.