Hello.
I'm new to the Arts Industry and to the Tessitura Network. But, I wanted to know if anyone uses any dynamic email confirmations templates?
Essentially, we are looking to have a template that is dynamic enough to be able to display the correct information, depending on whether or not a customer/patron makes a Ticket Purchase, or makes a Donation only, or makes a Ticket Purchase and a Donation? We currently have a web Template that will only display Ticket Order information, and won't display any Donation information, when a Donation is made. Would anyone be willing to share any Template HTML code, if their organization currently has an email confirmation Template that can handle to above mentioned situations?
Thank you all for your time.
Unknown said: I'm new to the Arts Industry and to the Tessitura Network.
I'm new to the Arts Industry and to the Tessitura Network.
Are you completely sure?
Unknown said: Would anyone be willing to share any Template HTML code, if their organization currently has an email confirmation Template that can handle to above mentioned situations? Thank you all for your time.
Would anyone be willing to share any Template HTML code, if their organization currently has an email confirmation Template that can handle to above mentioned situations?
A couple of questions:
Are you using Tessitura's email confirmation template system, or another?
Are you using this for confirmations from the client or a website? Or both?
(For reference, we use Tessitura's system for confirmations from the client, but still use a custom in-house system for confirmations from the web.)
Are you a RAMP client? Are you a TNEW client?
I don't have immediate answers for you, but very shortly we are going to be replacing our custom web e-commerce system with TNEW, and will be radically expanding our use of Tessitura's email confirmation templates at that time, and will likely cover some of the same issues. We expect to have significant progress on that by the end of February.