Hello,
I am wondering if anyone has started using the Guest Checkout functionality. My organization is in the process of deciding whether or not to enable this feature and we are torn. It seems like it could enhance the customer experience but is it at the risk of maintaining data integrity?
Thanks,
Nina
Hey Nina-
Great question and likely to generate some good discussion! I assume you're using TNEW, and if so you may wish to ask your question in the TNEW users group:
http://www.tessituranetwork.com/Community/groups/tn_express_web_user_group/default.aspx
Thanks,Steve
Hi Steve,
If we are not using TNEW but want to create a guest checkout, what API methods/parameters are used to create this process?
Gloria
Gloria-
There's lots of way this can be done using the SOAP API so we certainly don't endorse a single method as the right way to do guest checkout, but here's the way TNEW does it:
-Create a new user account using SOAP API’s Register and UpdateAccountInfo methods, initially creating the account with default info, e.g. Name: Guest Checkout User
-Assign new user account attribute ‘TNEW Guest Checkout’ with a value of “Y”. If user provides actual account details (name, address, etc.) – update info using UpdateAccountInfo and/or UpdateAddress, UpdatePhone, UpdateEmail
-If the user provides a password at checkout, use “UpdateLogin” to change login from guest checkout default password to one they've provided and change the ‘TNEW Guest Checkout’ attribute to ‘N’
Hope that helps.
Steve