Is anyone out there using something other than email address to look up accounts? In an effort to reduce dupe accounts we're thinking of using last name and phone number. But the ForgotLogin method only uses email so wondering if we'd have to use the GetConstituentInfoEX method to do this.
If you are using something other than the email address, how is that working for you? Is it cutting down on dupes?
I am interested as well in this. We do have a lot of duplicates. I was thinking of creating custom functionality for this that would encapsulate what we thought would be the necessary checks for duplicates. Then running it through the webapi executelocalprocedure method.