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Breakable Holds for ADA seating

Mark Wladika
$organization

Is anybody using Breakable Holds for ADA seating? 

Or do you know of a member organization that is doing so?

Thanks,

Mark

  • $organization

    I used to work for a company that did sell from breakable holds In Tessitura. What’s your question?

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 4:34 PM
    To: Chris Cuhel
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thanks Adria, but we are rolling back our project to use breakable holds, having found out that it is not compatible with how we sell our seated packages.    I was checking to see if anyone had solved the problem.  It looks like very  few organizations are using this for their ADA seats.  My take is that it is not really a viable replacement for using zones and/or seat types.

     

    Cheers,

     

    Mark Wladika

    Internet and eCommerce Manager

    San Francisco Opera

    415-565-6434

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Friday, November 07, 2014 8:40 AM
    To: Mark Wladika
    Subject: Re: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    We are looking into doing this online but we've been told that because we're still on version 10 that it's impossible until we upgrade. I'd still be interested in how you implemented it, the work around you developed and your ADA documentation. 

    Thanks in advance. 

    Adria

    From: Patrick FitzGerald <bounce-patrickfitzgerald8839@tessituranetwork.com>
    Sent: 10/28/2014 8:40:51 AM

    Mark--

    We are using breakable holds for ADA seating. I can send you our end user documentation that shows some of the setup and implementation, if you are interested.

    For packages, I believe the API methods do not let you break holds with the special requests parameter for fixed seat packages.  So, our work around is to have the end user type any requests into a text field. 

    Please let me know if you need more info, or if you would like a copy of our ADA documentation.

    Thanks,

    Patrick




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    We are!

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Nicole Keating
    Senior Director, Ticket Services
    The Adrienne Arsht Center for the Performing Arts
    of Miami-Dade County
    1300 Biscayne Blvd.
    Miami, FL 33132
    ph. (786) 468-2330 fx. (786) 468-2005
    www.arshtcenter.org

     

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 5:35 PM
    To: Nicole Keating
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I used to work for a company that did sell from breakable holds In Tessitura. What’s your question?

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 4:34 PM
    To: Chris Cuhel
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thanks Adria, but we are rolling back our project to use breakable holds, having found out that it is not compatible with how we sell our seated packages.    I was checking to see if anyone had solved the problem.  It looks like very  few organizations are using this for their ADA seats.  My take is that it is not really a viable replacement for using zones and/or seat types.

     

    Cheers,

     

    Mark Wladika

    Internet and eCommerce Manager

    San Francisco Opera

    415-565-6434

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Friday, November 07, 2014 8:40 AM
    To: Mark Wladika
    Subject: Re: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    We are looking into doing this online but we've been told that because we're still on version 10 that it's impossible until we upgrade. I'd still be interested in how you implemented it, the work around you developed and your ADA documentation. 

    Thanks in advance. 

    Adria

    From: Patrick FitzGerald <bounce-patrickfitzgerald8839@tessituranetwork.com>
    Sent: 10/28/2014 8:40:51 AM

    Mark--

    We are using breakable holds for ADA seating. I can send you our end user documentation that shows some of the setup and implementation, if you are interested.

    For packages, I believe the API methods do not let you break holds with the special requests parameter for fixed seat packages.  So, our work around is to have the end user type any requests into a text field. 

    Please let me know if you need more info, or if you would like a copy of our ADA documentation.

    Thanks,

    Patrick




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    Hi Mark,

     

    Yes we use them for the wheelchair, companion  and assist seats. Each wheelchair is tied to 3 companion seats. This was quite a complex puzzle to get working. We also use seat types to distinguish and segment the functionality. I’m happy to chat if you’d like to.

     

    Gloria

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 5:37 PM
    To: Gloria Ormsby
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    We are!

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Nicole Keating
    Senior Director, Ticket Services
    The Adrienne Arsht Center for the Performing Arts
    of Miami-Dade County
    1300 Biscayne Blvd.
    Miami, FL 33132
    ph. (786) 468-2330 fx. (786) 468-2005
    www.arshtcenter.org

     

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 5:35 PM
    To: Nicole Keating
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I used to work for a company that did sell from breakable holds In Tessitura. What’s your question?

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 4:34 PM
    To: Chris Cuhel
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    Hi Mark,

     

    Yes we use them for the wheelchair, companion  and assist seats. Each wheelchair is tied to 3 companion seats. This was quite a complex puzzle to get working. We also use seat types to distinguish and segment the functionality. I’m happy to chat if you’d like to.

     

    Gloria

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 5:37 PM
    To: Gloria Ormsby
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    Hi Mark,

     

    Yes we use them for the wheelchair, companion  and assist seats. Each wheelchair is tied to 3 companion seats. This was quite a complex puzzle to get working. We also use seat types to distinguish and segment the functionality. I’m happy to chat if you’d like to.

     

    Gloria

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 5:37 PM
    To: Gloria Ormsby
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I used to work for a company that did sell from breakable holds In Tessitura. What’s your question?

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 4:34 PM
    To: Chris Cuhel
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    We are!

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Nicole Keating
    Senior Director, Ticket Services
    The Adrienne Arsht Center for the Performing Arts
    of Miami-Dade County
    1300 Biscayne Blvd.
    Miami, FL 33132
    ph. (786) 468-2330 fx. (786) 468-2005
    www.arshtcenter.org

     

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 5:35 PM
    To: Nicole Keating
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thanks Adria, but we are rolling back our project to use breakable holds, having found out that it is not compatible with how we sell our seated packages.    I was checking to see if anyone had solved the problem.  It looks like very  few organizations are using this for their ADA seats.  My take is that it is not really a viable replacement for using zones and/or seat types.

     

    Cheers,

     

    Mark Wladika

    Internet and eCommerce Manager

    San Francisco Opera

    415-565-6434

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Friday, November 07, 2014 8:40 AM
    To: Mark Wladika
    Subject: Re: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    We are looking into doing this online but we've been told that because we're still on version 10 that it's impossible until we upgrade. I'd still be interested in how you implemented it, the work around you developed and your ADA documentation. 

    Thanks in advance. 

    Adria

    From: Patrick FitzGerald <bounce-patrickfitzgerald8839@tessituranetwork.com>
    Sent: 10/28/2014 8:40:51 AM

    Mark--

    We are using breakable holds for ADA seating. I can send you our end user documentation that shows some of the setup and implementation, if you are interested.

    For packages, I believe the API methods do not let you break holds with the special requests parameter for fixed seat packages.  So, our work around is to have the end user type any requests into a text field. 

    Please let me know if you need more info, or if you would like a copy of our ADA documentation.

    Thanks,

    Patrick




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I used to work for a company that did sell from breakable holds In Tessitura. What’s your question?

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 4:34 PM
    To: Chris Cuhel
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I used to work for a company that did sell from breakable holds In Tessitura. What’s your question?

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Monday, October 27, 2014 4:34 PM
    To: Chris Cuhel
    Subject: [Tessitura Web Forum] Breakable Holds for ADA seating

     

    Is anybody using Breakable Holds for ADA seating? 

    Or do you know of a member organization that is doing so?

    Thanks,

    Mark




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!