Hi TN Mobile Plus users,
I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made.
Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android) as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)?
Thanks in advance for your responses!
Lilaia
New 42nd Street/New Victory Theater
lkairis@new42.org
It also depends which version of TNMP clients are using - we just went to V2 which has stand alone contributions as a new feature. While on V1, we created a dummy performance with different price types to catch he donation amount because we didn't want to link back to our standard site. I don't think there is a difference between the mobile site and the app, you're probably right in that it is more a shortcut. As Short mentions, contributions at checkout are blocked in the iPhone app but stand alone contributions are fine (well, I can add one in our app, anyway). I think most users use the mobile site but, if you are concerned about it, why not experiment adding a link in a keyword which appears on the checkout page, taking the user back to the stand alone page (keywords maintained in TR_TKW). This should keep the user within the app. The funds available on our contributions page are actually dummies because we use a plethora of funds which rely on where the patron lives (we present across Australia). I just have a query running every few minutes which updates the fund, appeal, campaign and source in T_CONTRIBUTION and T_TRANSACTION based on business rules. You can turn off ticket donations under 'Donations' in API Settings in the dashboard if you want to make funds available and use a link in a keyword to stand alone contributions as described above. Our site is still a work in progress but you can have a look if you like at http://m.musicaviva.com.au/m2/app.html?v=140828#home TIP: if you are changing the order of your tabs, especially moving one at the very bottom of your list to go near the top, change the number in the box then press the Enter key - don't move them up one by one or you will well and truly lose your cool. Cheers, KevinFrom: Lilaia Kairis <bounce-lilaiakairis4490@tessituranetwork.com>Sent: 10/23/2014 6:08:18 PMHi TN Mobile Plus users, I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made. Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android) as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)? Thanks in advance for your responses! Lilaia New 42nd Street/New Victory Theater lkairis@new42.orgYou were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
It also depends which version of TNMP clients are using - we just went to V2 which has stand alone contributions as a new feature. While on V1, we created a dummy performance with different price types to catch he donation amount because we didn't want to link back to our standard site.
I don't think there is a difference between the mobile site and the app, you're probably right in that it is more a shortcut.
As Short mentions, contributions at checkout are blocked in the iPhone app but stand alone contributions are fine (well, I can add one in our app, anyway). I think most users use the mobile site but, if you are concerned about it, why not experiment adding a link in a keyword which appears on the checkout page, taking the user back to the stand alone page (keywords maintained in TR_TKW). This should keep the user within the app.
The funds available on our contributions page are actually dummies because we use a plethora of funds which rely on where the patron lives (we present across Australia). I just have a query running every few minutes which updates the fund, appeal, campaign and source in T_CONTRIBUTION and T_TRANSACTION based on business rules. You can turn off ticket donations under 'Donations' in API Settings in the dashboard if you want to make funds available and use a link in a keyword to stand alone contributions as described above.
Our site is still a work in progress but you can have a look if you like at http://m.musicaviva.com.au/m2/app.html?v=140828#home
TIP: if you are changing the order of your tabs, especially moving one at the very bottom of your list to go near the top, change the number in the box then press the Enter key - don't move them up one by one or you will well and truly lose your cool.
Cheers,
Kevin
From: Lilaia Kairis <bounce-lilaiakairis4490@tessituranetwork.com>Sent: 10/23/2014 6:08:18 PM
THE NEW 42ND STREET®
LKAIRIS@NEW42.ORG
646.223.3009
We'd also love to hear about this. We've been using TN Mobile Plus for a while, but are only slowly sorting out how we want to implement mobile giving. I expect one reason people tend to point back to their main support sites is the reason we would be tempted: the ability to do a lot of custom, org-specific stuff when taking the donation. As you can see, our page is very complex (actually we have two pages worth of forms). TN Mobile Plus is not going to allow the customer to pick specific funds, set up payment plans, or input other info, such as gift matching. From: Lilaia Kairis <bounce-lilaiakairis4490@tessituranetwork.com>Sent: 10/23/2014 6:08:18 PMHi TN Mobile Plus users, I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made. Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android) as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)? Thanks in advance for your responses! Lilaia New 42nd Street/New Victory Theater lkairis@new42.orgYou were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
We'd also love to hear about this. We've been using TN Mobile Plus for a while, but are only slowly sorting out how we want to implement mobile giving.
I expect one reason people tend to point back to their main support sites is the reason we would be tempted: the ability to do a lot of custom, org-specific stuff when taking the donation. As you can see, our page is very complex (actually we have two pages worth of forms). TN Mobile Plus is not going to allow the customer to pick specific funds, set up payment plans, or input other info, such as gift matching.