TN Mobile Plus Questions

Hi TN Mobile Plus users,

I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made.

Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android)  as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)?

Thanks in advance for your responses!

Lilaia

 

New 42nd Street/New Victory Theater

lkairis@new42.org

Parents
  • Thanks Gawain, that makes sense.
    We're looking for a very simple mobile giving path that we can use for in-theater giving since we don't want to go the text-to-donate route.
    We probably wouldn't even have them choose which fund it was for, we'd assume Annual Fund and just let them enter the amount. The folks that I've found using it so far are Birmingham Hippodrome, Musica Viva Australia, Portland Center Stage, Sydney Symphony, San Diego Symphony...


    LILAIA KAIRIS

     

    THE NEW 42ND STREET® 

    LKAIRIS@NEW42.ORG

    646.223.3009


    On Thu, Oct 23, 2014 at 6:48 PM, Gawain Lavers <bounce-gawainlavers9512@tessituranetwork.com> wrote:

    We'd also love to hear about this.  We've been using TN Mobile Plus for a while, but are only slowly sorting out how we want to implement mobile giving.

    I expect one reason people tend to point back to their main support sites is the reason we would be tempted: the ability to do a lot of custom, org-specific stuff when taking the donation.  As you can see, our page is very complex (actually we have two pages worth of forms).  TN Mobile Plus is not going to allow the customer to pick specific funds, set up payment plans, or input other info, such as gift matching.

     

     

    From: Lilaia Kairis <bounce-lilaiakairis4490@tessituranetwork.com>
    Sent: 10/23/2014 6:08:18 PM

    Hi TN Mobile Plus users,

    I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made.

    Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android)  as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)?

    Thanks in advance for your responses!

    Lilaia

     

    New 42nd Street/New Victory Theater

    lkairis@new42.org




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Thanks Gawain, that makes sense.
    We're looking for a very simple mobile giving path that we can use for in-theater giving since we don't want to go the text-to-donate route.
    We probably wouldn't even have them choose which fund it was for, we'd assume Annual Fund and just let them enter the amount. The folks that I've found using it so far are Birmingham Hippodrome, Musica Viva Australia, Portland Center Stage, Sydney Symphony, San Diego Symphony...


    LILAIA KAIRIS

     

    THE NEW 42ND STREET® 

    LKAIRIS@NEW42.ORG

    646.223.3009


    On Thu, Oct 23, 2014 at 6:48 PM, Gawain Lavers <bounce-gawainlavers9512@tessituranetwork.com> wrote:

    We'd also love to hear about this.  We've been using TN Mobile Plus for a while, but are only slowly sorting out how we want to implement mobile giving.

    I expect one reason people tend to point back to their main support sites is the reason we would be tempted: the ability to do a lot of custom, org-specific stuff when taking the donation.  As you can see, our page is very complex (actually we have two pages worth of forms).  TN Mobile Plus is not going to allow the customer to pick specific funds, set up payment plans, or input other info, such as gift matching.

     

     

    From: Lilaia Kairis <bounce-lilaiakairis4490@tessituranetwork.com>
    Sent: 10/23/2014 6:08:18 PM

    Hi TN Mobile Plus users,

    I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made.

    Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android)  as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)?

    Thanks in advance for your responses!

    Lilaia

     

    New 42nd Street/New Victory Theater

    lkairis@new42.org




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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