Hi TN Mobile Plus users,
I'm trying to find examples of orgs that are accepting Donations via TN Mobile Plus, but it's surprisingly hard. For the sites that do have a "Donate" menu item under "More," most are linking back to the Support pages on their desktop sites. I'm curious as to why this choice might be made.
Also, I noticed that when visiting many TN Mobile Plus sites, I'm asked if I want to download the app(iOS and Android) as well. I'm wondering if the apps offer features that the mobile site itself does not? Or is it just a Shortcut for people who expect to be frequent visitors to the mobile site (like Subscribers)?
Thanks in advance for your responses!
Lilaia
New 42nd Street/New Victory Theater
lkairis@new42.org
Hi Lilaia,
We've recently started using TNMP ourselves and are accepting simple donations during purchase with a pre-populated amount of $5.
As for driving patrons back to the standard website, the reason that Gawain put forth is one potential reason, as well as the fact that if patrons are using the Mobile App vs. the Mobile Site there is a major obstacle. Apple is no longer allowing in App contributions, so anyone using the App with an Apple device is unable to give.
I think you hit the nail on the head that the App itself is great for repeat customers, whereas the one-offs are better off using the Mobile Site. One thing that I like about the Mobile App vs. the Mobile Site is that the load time can be masked by an image and you're not just watching three dots flash at you. Our Director of Development and our Marketing Manager both claim that those dots make them crazy and feel like the product is broken.
Also, I wanted to let you both know that there is a TNMP User Group on this site that I've found incredibly helpful.
Cheers!Short