Hide a zone in a facility?

Is it possible to hide one zone in a facility map online? I have looked through the documentation but cannot seem to find it. Is it even possible?

Janna

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  • Former Member
    Former Member $organization
    I can see why that could be confusing! Could they be changed to non-seats for this production?
    Is your seatmap hard-coded or does it get built each time from the co-ordinates returned by the API method or otherwise I guess custom web work for this production (though seems a bit much!)

    Caspian


    On 2 September 2014 16:55, Janna Ellis <bounce-jannaellis6942@tessituranetwork.com> wrote:

    Maybe there is another way to do this? There is one price zone map that is not used for this production and it has no seats assigned to it but it displays as SOLD OUT online. It is confusing patrons and upsetting our graphic designer.  L

     

    Janna

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Caspian Turner
    Sent: Tuesday, September 02, 2014 11:44 AM
    To: Ellis, Janna
    Subject: Re: [Tessitura Web Forum] Hide a zone in a facility?

     

    Not aware of anything that could do this other than by simply using hold codes and giving the security permissions to only those users that need them, i.e. probably everyone except Web API?

    Thanks,

    Caspian

    From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
    Sent: 9/2/2014 9:04:24 AM

    Is it possible to hide one zone in a facility map online? I have looked through the documentation but cannot seem to find it. Is it even possible?

    Janna




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



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    View this message online at http://www.tessituranetwork.com/Community/forums/p/12165/37504.aspx#37504 or reply to this message

    Caspian Turner Tessitura Database Manager
    Southbank Centre, Royal Festival Hall, Belvedere Road, London SE1 8XX


Reply
  • Former Member
    Former Member $organization
    I can see why that could be confusing! Could they be changed to non-seats for this production?
    Is your seatmap hard-coded or does it get built each time from the co-ordinates returned by the API method or otherwise I guess custom web work for this production (though seems a bit much!)

    Caspian


    On 2 September 2014 16:55, Janna Ellis <bounce-jannaellis6942@tessituranetwork.com> wrote:

    Maybe there is another way to do this? There is one price zone map that is not used for this production and it has no seats assigned to it but it displays as SOLD OUT online. It is confusing patrons and upsetting our graphic designer.  L

     

    Janna

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Caspian Turner
    Sent: Tuesday, September 02, 2014 11:44 AM
    To: Ellis, Janna
    Subject: Re: [Tessitura Web Forum] Hide a zone in a facility?

     

    Not aware of anything that could do this other than by simply using hold codes and giving the security permissions to only those users that need them, i.e. probably everyone except Web API?

    Thanks,

    Caspian

    From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
    Sent: 9/2/2014 9:04:24 AM

    Is it possible to hide one zone in a facility map online? I have looked through the documentation but cannot seem to find it. Is it even possible?

    Janna




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    --
    View this message online at http://www.tessituranetwork.com/Community/forums/p/12165/37504.aspx#37504 or reply to this message

    Caspian Turner Tessitura Database Manager
    Southbank Centre, Royal Festival Hall, Belvedere Road, London SE1 8XX


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