Hi all
Hoping this is a simple and quick query:
We're pulling through customers' previous orders into a My Account area on our website using GetOrdersEx method, but the results only includes orders that contain at least one performance - ie we're not getting orders which only contain contributions or gift certificates.
Have you come across this before? Any thoughts on what might be going on? Any help much appreciated.
best wishes
Alison
London Philharmonic Orchestra
Hi Alison -
My complete 'out of thin air' guess is that the GetOrdersEx is actually looking for the information stored in a lineitem of an order and if an order doesn't have a line item (such as contributions or GCs) because they are just a payment method, those orders don't show up.
I'd have to look at the code to verify it, but I suspect that is the culprit.
- Heather
Thanks Heather - a good pointer which I've passed back to our web developer to explore!