I may be imagining this, but I believe prior to our upgrade to TNEW v4.5 if a customer entered an invalid promo code (either a code that didn't exist or a code tied to a source that was not active) the customer would receive some sort of message alerting them that they had entered an invalid promo code. Since the upgrade to v4.5 if a customer enters an invalid promo code nothing happens. There is no message or indication that the promo they entered is invalid - the page refreshes, but they have no indication that there code was NOT accepted. Anyone know of a way to change that?
Many Thanks,
Bill WaughStarlight Theatre
I just tested this and got the same result you did. This sounds like it may be a TASK issue for the Web Products team.
-Marley
Thanks for bringing this to our attention, Bill & Marley. We'll go ahead and create a TASK ticket for KC Starlight in the Web Products workspace and get you an update ASAP.
Just FYI, there is another group, the TN Express Web User Group that is perfect for TNEW-specific issues.
Thanks,Karyn