Ticket design - specific price map

Hi there

I want to print the grand total of a specific price map on individual tickets (for those playing along at home in Australia, I want to print the GST cost on each ticket). This component is a separate price map and categorised under a specific TR_PRICE_CATEGORY (ID 5). I have tried to pull in the Tot Price by PMap Cat-5 element, but it returns $0.00. I then tried Price-5 element and the same thing. 

Just for the sake of it I tried to pull in Tot Price by PMap Cat-3 element, and that worked and the correct item was printed. When I look at the subline item I can see that there are three price maps attached to that seat, however there is no specific ID that tells me what is which!

My understanding is that Tot Price by PMap Cat pulls in the total price for the specific TR_PRICE_CATEGORY based on the ID... but it looks like that is not the case. Is there any way, in ticket design, to ensure that the ONLY value that is printed on the ticket is that from the TR_PRICE_CATEGORY that I specify? In some situations we may add additional price maps and I don't want our tickets to suddenly start printing the wrong value.

Thanks

David Geoffrey Hall

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  • This is an easily confusing set of elements.  These design elements are actually based on the number of price maps for the particular sublineitem, not Id of the Price Category.  So Tot Price By PMap Cat 3 represents the third price category that exists on the sublineitem, not ID = 3.  This is designed so that you can put:

     

    Total Price by Cat 1

    Total Price by Cat 2

    Total Price by Cat 3

     

    And guarantee that it will always show “up to 3” values.  If a sublineitem only has two price categories represented, you would only see the first two elements populated, and the third would be blank on the ticket.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of David Geoffrey Hall
    Sent: Sunday, July 28, 2013 11:24 PM
    To: Ryan Creps
    Subject: [Tessitura Ticketing Forum] Ticket design - specific price map

     

    Hi there

    I want to print the grand total of a specific price map on individual tickets (for those playing along at home in Australia, I want to print the GST cost on each ticket). This component is a separate price map and categorised under a specific TR_PRICE_CATEGORY (ID 5). I have tried to pull in the Tot Price by PMap Cat-5 element, but it returns $0.00. I then tried Price-5 element and the same thing. 

    Just for the sake of it I tried to pull in Tot Price by PMap Cat-3 element, and that worked and the correct item was printed. When I look at the subline item I can see that there are three price maps attached to that seat, however there is no specific ID that tells me what is which!

    My understanding is that Tot Price by PMap Cat pulls in the total price for the specific TR_PRICE_CATEGORY based on the ID... but it looks like that is not the case. Is there any way, in ticket design, to ensure that the ONLY value that is printed on the ticket is that from the TR_PRICE_CATEGORY that I specify? In some situations we may add additional price maps and I don't want our tickets to suddenly start printing the wrong value.

    Thanks

    David Geoffrey Hall




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  • Hi Ryan,

    Thanks for your reply, that clears it up.

    We found a solution to our issue this morning though - we had changed the mask and forgotten to include the # values so it was always printing $0.00. Whoops.

    dgh

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