I recently did a decent size batch print (2000 tickets). For some reason, one account with 17 tickets ended up printing on about 500 tickets. Most were blank with bits and pieces of what should be on the ticket. It only happened to one account out of all that were batch printed; the rest were fine. This isn't the first time it has happened so I'm reaching out! Has this happened to anyone...and do you know why this would happen? It's a waste of ticket stock!!
Thanks!
Genie
I've seen this occur during a batch print when there were contiguity problems in the facility. Try going in to Facility Manager and running the "check completeness" report on the map in question. If you find errors - usually missing or duplicate contiguity - and you fix them, remember to run the facility update scripts to get the fixes into the performances that are already built.
We had the same issue, and checking/fixing contiguity TOTALLY FIXED IT!!
Thank you so so so much! It was driving me crazy!
-Kyle