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renewal form

David Janeski
$organization

Hello all. My organization has been designing their own subscription renewal forms since we've been using Tessitura. We are now interested to see what the renewal forms look like as provided by Tessitura. Does anyone have a screen shot of such, or could point me to the like? From what I gather this is something I'll have to download and have our IT team install, but we'd like to get a look at it before we go to that trouble. Please correct me if Im wrong. Hope you can help. Thank you!  -David Janeski

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  • $organization
    Kevin et al:

    Thank you, I am familiar with this help topic.
    My Managing Director would like a screen shot of a renewal form as Generated by Tessitura.
    So far no one has been able to oblige.

    -David Janeski

    VA Rep
    Tessitura Administrator
    w (804)282-2620 x 1147




    -----Original Message-----
    From: Tessitura Ticketing Forum on behalf of Kevin Sheehan
    Sent: Mon 7/8/2013 12:02 PM
    To: David Janeski
    Subject: RE: [Tessitura Ticketing Forum] renewal form

    Hi David,



    This help topic may be useful for you: http://www.tessituranetwork.com/Help_System/Content/Package%20Administration/Subscription%20Renewal%20Confirmation%20Notice%20Formats.htm



    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com






    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization in reply to David Janeski

    Hi David,

    The canned renewal form in Tessitura is very, very basic and looks like an invoice. I've attached a screen shot of the generic form so you can get a feel for it. You can generate this in your own system (Test is best so you don't update anything in Live). Just be sure to assign the renewal form type in TR_SEASON.

    I believe most organizations create custom renewal forms in InfoMaker rather than using this out of the box form. If you have a report writer on staff you could do this in house. We used Tess Consulting services to create our custom report.

  • $organization in reply to Beth Hawryluk

    Very helpful. Thank you Beth.

  • $organization in reply to Beth Hawryluk

    Could a custom form be created using Adobe Acrobat Pro and form fields (a la Print At Home ticketing templates)?

  • $organization in reply to David Janeski

    I think for it to work right within Tess it has to be an InfoMaker thing. But I could definitely be wrong about that.

  • $organization in reply to Beth Hawryluk

    Unknown said:

    I think for it to work right within Tess it has to be an InfoMaker thing. But I could definitely be wrong about that.

    We use a custom subscription renewal forum created in SSRS. Works great.

    IIRC, I think the only thing we carried over from the standard renewal report code was an update of date_last_ren_notice_generd in the table t_cust_subscription_summary.

  • $organization in reply to Chris Jensen

    By what avenue does one acquire InfoMaker? We've attempted to download a trial from a particular website and it has been a big runaround.

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