One of our subscription-heavy resident groups has recently had us set up a flex package. They're used to seeing the subscription summary screen. With a flex package order, they are unable to set the season or status.
Is this normal? Is something set up incorrectly?
A flex pkg is not recognized as a subscription in Tessitura because they don’t have the same day/time/seats. For reporting you’ll want to use the Package Sales Summary not the subscription reports.
Shelley Salinas
Box Office Manager
COCA
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of David Crowell Sent: Wednesday, June 26, 2013 10:22 AM To: Shelley Salinas Subject: [Tessitura Ticketing Forum] Flex Package and Subscription Summary
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Thank you, that clarifies things.