Hi all,
I’m fighting with a ticket import and receiving the following error on many data rows:
“The number of seats queued for new order does not match the import data. Order will be skipped.”
I tried isolating one of the orders giving this error and importing only one row of data (a single seat, as our import data is formatted so that each row contains only an individual seat, not a seat range). At that point, I get the error:
“Order has no seats or errors. Order will be skipped.”
I am seeing this on various price types and zones, so I don’t think it’s a problem with my import mapping.
Has anyone had this error before?
Thank you! (also forgive double post - i will probably post this in the technical forum as well)
Frannie